Untangling complexity with curiosity & care.

I dig deep into the problem to design thoughtful, human-centered solutions. My end-to-end work spans fintech, logistics, and commerce, from 0-to-1 products to B2B SaaS platform redesigns.

Replaced a fragmented, multi-system process with a single internal tool for credit evaluation, from application intake to final decision.

Truckload Shipping App and International Shipping App desktop screens

Designed two standalone shipping apps and the navigation pattern that became the foundation for two other logistics apps.

Designed how Buyers request, negotiate, and accept offers from Sellers, moving industrial transactions off phone, email, and paper and onto a single shared document.

Replaced a fragmented, multi-system process with a single internal tool for credit evaluation, from application intake to final decision.

Designed how Buyers request, negotiate, and accept offers from Sellers, moving industrial transactions off phone, email, and paper and onto a single shared document.

Truckload Shipping App and International Shipping App desktop screens

Designed two standalone shipping apps and the navigation pattern that became the foundation for two other logistics apps.

Replaced a fragmented, multi-system process with a single internal tool for credit evaluation, from application intake to final decision.

Truckload Shipping App and International Shipping App desktop screens

Designed two standalone shipping apps and the navigation pattern that became the foundation for two other logistics apps.

Designed how Buyers request, negotiate, and accept offers from Sellers, moving industrial transactions off phone, email, and paper and onto a single shared document.

Let’s build something!

I'm based in Livermore, California (just east of San Francisco), and always up for a conversation about design. Say hello!

krystalericalam@gmail.com

Let’s build something!

I'm based in Livermore, California (just east of San Francisco), and always up for a conversation about design. Say hello!

krystalericalam@gmail.com

Let’s build something!

I'm based in Livermore, California (just east of San Francisco), and always up for a conversation about design. Say hello!

krystalericalam@gmail.com
© 2026 Krystal Lam
© 2026 Krystal Lam
© 2026 Krystal Lam

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